Phantom wallet resolved a 5.5-hour authentication outage affecting browser extension, mobile app, and backend services.
Tech & Launches ·
Phantom wallet resolved an authentication outage that affected its browser extension, mobile app, and backend services. The incident began on July 11, 2026 at 21:36 EDT and lasted approximately 5 hours and 37 minutes, during which users were unable to access their wallet functionality across these platforms.
The outage was classified as a major incident and impacted core authentication systems required to operate Phantom's key client and infrastructure layers. The wallet provider posted updates to its status page as the event unfolded and was eventually resolved.
The incident report does not specify the root cause or any measures being implemented to prevent recurrence.