Coinbase's new Base App lead Cobie acknowledges the exchange has damaged trust with crypto-native users through avoidable mistakes and commits to rebuilding relationships.
Regulation & Gov ·
Cobie, who recently took over leadership of Coinbase's Base App and trading products, acknowledged that the exchange has maintained distance from crypto-native users and that both Coinbase and the Base ecosystem have eroded trust through what he characterized as avoidable mistakes. In a discussion about how the Base App might rebuild relationships with onchain users, Cobie framed his role as focused on listening more closely to the community and developing products aligned with what users actually want rather than what the organization assumes they need.
The admission comes amid recent damage to the Base ecosystem's credibility, though Cobie specified that his responsibility centers on the Base App and Coinbase's trading products rather than the Base network itself. He did not elaborate on the specific mistakes beyond referencing "today's incident," leaving the full scope of recent failures and the timeline for trust recovery unclear.